Frequently Asked Questions

UK companies can contact us by the methods shown below, answers to commonly asked questions can be found in our FAQ - please look at these before contacting us.

Phone us

General enquiries including information on exporting overseas

T: +44 (0)20 7215 5000

This service is provided by the Department for Business, Innovation & Skills (BIS) under a shared service agreement.

Our helpline is open from 09:00 to 17:00, Monday to Friday.

Investing in the UK

For specific help setting up in the UK or for help mapping your business ambitions to the UK, please contact the UKTI Investment Services Team by Telephone: from outside the UK +44 (0)207 333 5442, from inside the UK +44 (0)845 539 0419.

Email us

UK companies looking to export overseas should use this online enquiry form for all queries via email.

Overseas companies seeking specific help with setting up in the UK or for help mapping your business ambitions to the UK should use this online enquiry form. Our investment location services are independent, highly professional and free of charge.

Write to us

Address correspondence to our enquiry unit:

UK Trade & Investment Enquiry Service,

BIS Enquiry Unit,

1 Victoria Street.

London, SW1H 0ET

Our target is to respond to you within fifteen working days. More complex enquiries may require referral and additional research. We will advise you within five working days if this is the case, and respond as soon as possible.

Where to Find Us

UKTI’s London HQ

UK Trade & Investment

1 Victoria Street

London, SW1H 0ET

United Kingdom

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UKTI’s Glasgow HQ

Europa Building,

450 Argyle Street, Glasgow,

G2 8LH

Find us on the map

Find regional, sectoral and country contacts

UKTI has a staff of over 2,400 people in 96 countries, and with a network of international trade advisers (ITAs) in the UK regions and devolved administrations, you’re never far from one of our local offices, or our expert advice.

Find more information on specific contacts for trade from the UK, investment to the UK and Defence and Security exports on the relevant sections of our site.

UKTI’s Networks & Partnerships

UKTI supports a wide range of business partnership schemes which give you the opportunity to network, find business and research partners, and use the help of major global trade services providers.

Find contacts on our Discover Partnerships pages